Kayla J Heffernan
1 min readMay 15, 2019

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Sometimes option 1 is the best response ;)

If you have made a decision that undermines the feedback giver their feedback can be due to negative emotions, while everyone else things you made a great call. Not all feedback is created equal. One person’s opinions of you might not be representative of others and sometimes we get feedback that is totally irrelevant to our roles and out of line.

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Kayla J Heffernan
Kayla J Heffernan

Written by Kayla J Heffernan

Head of UX. Passionate about solving ambiguous problems with solutions that are accessible and inclusive. I write every couple of months about design.

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