This post originally appeared on my blog http://www.kaylaheffernan.com/blog/2015/9/27/stop-blaming-your-users
I am a UX designer. When I walk up to a door that has a pull affordance (i.e. looks like it should be pulled), I pull it. If the door doesn’t open, because it’s actually a push door, I curse under my breath to the bad design of the door. I blame the designer of the door who gave it the wrong design — they made it…
