Triangulating user insights

A mixed methods approach for reliable research

Kayla J Heffernan

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Photo by Volodymyr Hryshchenko on Unsplash

Back in 2019, Caylie Panuccio and I wrote an article on how to combat common criticisms that UX research, or qual research in general, isn’t “valid”. See below👇

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Kayla J Heffernan

Head of UX. Passionate about solving ambiguous problems with solutions that are accessible and inclusive. I write every couple of months about design.